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All About You

Your Personal Details

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Emergency Contact Details

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Instructions

We're excited that you're choosing Freeway Sports to help you achieve your fitness goals and we're looking forward to meeting you. Getting Started is easy - the progress bar at the top will show you how far along you are.

The first step is simple : Add your personal contact information and an emergency contact that we can keep on file.

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Your Fitness

When would you like to start your membership ?
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What type of gym user are you ?
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How many visits to the club will you make each week?
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Which club were you previously a member?
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What is your primary interest ?
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What is your secondary interest ?
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Instructions

Please tell us a little more about you and your fitness interests to help us offer you the best possible experience at Freeway Sports.

Your start date will determine a one-off pro-rata amount that is determined from the date you start to the next direct debit date. This amount will be shown in your final check-out total.

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How You Heard

How did you hear about us ?

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Instructions

Please let us know where you have seen or heard about Freeway Sports.

Select all that apply.

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Online Membership

Membership type

Instructions

Now it's time to select your membership and we’ll show you the additional packages available.

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Health Check

HEalth check questionnaire

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1

Has a doctor ever said that you have a heart condition and recommended only medically supervised activity?

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2

Do you have chest pain brought on by physical activity?

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3

Have you developed chest pain in the last month?

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4

Have you on one or more occasions lost consciousness or fallen over as a result of dizziness?

Requried
5

Do you have bone or joint problems that could be aggravated by physical activity?

Required
6

Are you aware, through your own experience or from doctor's advice, that you should exercise with medical supervision?

Required

Instructions

We want to look after you! Our Health Check is a self-screening tool for ensuring the safety of anyone starting an exercise program.

All information will be treated as confidential and will be collected, used and retained to assess your general health and wellbeing. If we believe you have any health issues, we may require you to obtain a medical certificate before we consider your application further.

Please tick each of the following Terms & Conditions to acknowledge you have read and understood each of them.

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T&c's

Terms & Conditions

1. GENERAL CONDITIONS OF ENTRY:

To assist us in maintaining a safe and comfortable environment for all members and staff, please abide by the following conditions. Failure to abide by these conditions may results in the suspension, Afterhours access removed or termination of your membership.

a) Entry will be refused or you may be requested to leave the club if:

i) You are using abusive or threatening language or behaving in a threatening way.

ii) You are under the influence of drugs or alcohol.

b) Freeway is a non- smoking facility

c) Sauna, spa and relaxation zone areas are available for male and female use and as such minimum standards of dress apply.

d) Dress code: Clean sports shoes must be worn during workouts for safety reasons. Members are required to wear a singlet or T-shirt at all times in the club. Clothing must

be clean and tidy with no offensive prints or designs for the consideration of other members.

e) Towels must be used when participating in any/ all fitness activity including classes and when exercising on gym equipment to maintain hygiene and safety standards.

f) Afterhours access. A separate form is required to be completed at reception by an employee of Freeway. Breach of the afterhours access conditions will result in a fine and access removed. Please refer to afterhours access form.

g) Weight plates and any equipment must be replaced into correct location: non-compliance will not be tolerated. One month loss of membership will apply.

2. CHILDERN:

Children up to and including 12 years of age who are not members of Freeway are not permitted anywhere within the club except child minding facilities during normal supervised child minding hours, booking required. Children 12 years and over can join as a member at Freeway (with authorisation of parent or guardian) but may be restricted access to some facilities and services.

3. PERSONAL TRAINING:

Personal training services are available for use at Freeway. Please contact the club for more information. Personal Trainers are sub contacts and all arrangements for personal training services should be made directly with the trainer. Please note only authorized Freeway registered Personal Trainers are permitted to train members in Freeway. Conducting personal training within Freeway without an approved trainer may result in the cancellation of your membership, access or services removed.

4. EQUIPMENT:

For the safety of you and others, please follow all equipment operating and safety instructions on the equipment. If you are not sure of correct use or operation of equipment please seek assistance from Freeway team member or book a fitness appointment.

5. LOCKERS:

Lockers are available and are located in the change rooms. Freeway employees or contracts are not responsible for loss or damage of personal property. Lockers provided are not security devices. No use of lockers during reception unstaffed hours. A call out fee of $150 will apply if locker use is used during afterhours access. Unfortunately Freeway is unable to look after your personal possession. No bags in training areas, Foyer or other areas other than change rooms. 1 month suspension penalty applies.

6. POOL USE:

Normal pool safety rules apply for safety and convenience of all users; please see full details posted on pool deck. Pool areas are not supervised and use of these facilities is at your own risk. Children under 12 years old must be supervised by an adult at all times.

7. Food / Drink:

Food and drink are required to be kept in a spill proof plastic container. No glass bottles, containers, plates, food, etc. are permitted in training areas, pool area and change rooms. Food must remain in club foyer only. Use of kitchenette requires cleaning and return of utensils.

8. SAFETY, MAINTENANCE & SERVICE DEMAND:

From time to time Freeway may be required to make changes to the operation of the premises, there may include:

Changing the operating hours to suit demand.

Changing the availability of facilities or services within the club.

Closing off part of the premises or equipment for maintenance or safety reasons.

Changing conditions of Entry or Club Rules.

Where this occurs, Freeway will provide reasonable notice on the Club notice boards and at reception.

Membership Terms and Conditions

Welcome to Freeway Sports. To ensure that Freeway Sports is able to provide a safe and comfortable environment for all members and staff please assist us by ensuring that you comply with the following conditions. We advise you to only sign the membership agreement if you understand and agree with these conditions. The information outlined in these terms and conditions can/will be used in the event of a discrepancy.

1. DEFINITIONS:

a. These terms and conditions will be between Freeway Fitness PTY LTD ACN 689 980 042, herein after referred to as ‘Freeway’.

b. A reference to a party includes that party’s legal personal representative heirs and assigns.

c. “Member” includes that parent or guardian of the Member if the Member is under 18 years.

d. “Member” refers to the name in which the membership account has been created, which at times may differ to the party paying for the membership.

2. RECEPTION AND ACCESS:

All members must present/ scan their membership card (or present photo ID) upon entry to the club at every visit. Card scan is compulsory for security and insurance requirements. Card replacement cost is $10. Upon joining Freeway a photo will be taken of you for security reasons relating to the safety of our members. The photo will not be used for any other purposes and will be stored securely on our database. All ‘guest visitors’ to Freeway are required to present approved photo identification upon every visit. Entry to the club may be refused as a result of unpaid or outstanding membership fees, non-compliance to club rules. Please advise us of any changes to your address and / or contact information.

3. MEMBERSHIP:

a) you required to update your contact details when they change, comply with all conditions of entry, Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is closed or changed.

b) Inform us in advance if there are any risks to your health if you participate in fitness services and if required seek approval from your Doctor or General Practitioner.

c) You acknowledge that it is your responsibility to cancel direct debit facilities in respect of your membership when this agreement expires or is terminated.

d) Freeway reserves the right to make changes to exercise equipment supplied in the club at any time. Freeway also reserves the right to make changes to the Group Fitness timetable at any time. (ie. Alter class type, times and instructors).

e) All entitlements and entry into Freeway is revoked if a member’s account is in arrears.

f) If your automatic direct debit reverses or is returned to us by your financial institution we will attempt to contact you about re-debiting the membership fees. If the debit remains outstanding it will be process within 14 days of the reversal with any reversal, failed fees and late fees that apply. If you fail to pay the fees by the due date, club entry will be refused. In the event unpaid fees remain outstanding after attempts by Freeway to rectify the arrears, your membership may be forward to a collection agency for further action.

g) When a day to debit falls on a weekend or public holiday the debit will be initiated on the next business day.

h) Freeway reserves the right to change the conditions contained in clause 10 by providing one month advance written notice of any changes.

4. DISHONOURED PAYMENTS:

It is your responsibility to ensure that on the due date the total funds are available in your nominated account to meet the direct debit payment. Should your payment be dishonoured Freeway will debit an additional $21 with the next payment, if this has not been received or instructions to the contrary from membership holder, debits to both the current due payment and also now overdue payment(s) will be debited/due the same day. Any and all fees involved and related to debit collection in accordance with the terms and conditions of the contract (refer to clause 12 Debt Collection Agencies) can and will be debited by Freeway. Paid in full membership: late payment fee of $25 will apply if part payment becomes overdue.

5. CANCELLATION/ TERMINATION:

1. This agreement is subject to a cooling off period.

During the cooling off period:

Your membership is subject to a 24hrs cooling off period. The cooling off period starts from the date the agreement is entered into and ends at the close of business 24 hrs later and may be terminated under the following conditions:

Freeway requires a written and signed request to terminate the membership within the time frame specified as the cooling off period from signing the membership agreement and surrendered to reception staff.

All monies paid will be refunded with the exception of an administration cancellation fee of $99. Direct debit membership, administration cancelation feewill be debited on the next scheduleddebit.

Freeway may request an additional payment to recover cost in relation to any fitness services provided to the member within this period.

Outside Cooling Off Period: Your membership may be terminated under the following conditions outside of the cooling off period.

Permanent Sickness or Physical Incapacity: Freeway requires a written cancellation request advising the nature of the illness or physical incapacity, outlined specifically

how this prevents you from utilising any of the services or facilities that Freeway is able to provide.

Freeway requires a medical certificate stating that you cannot utilise any fitness services or facilities because of your permanent illness or physical incapacity. The facilities will need to be listed on the medical certificate: pool, sauna, spa, cardio equipment, strength equipment, upper and lower body exercises and stretches, all style of classes and including gentle and or no impact exercises. Freeway may agree once confirmed/approved to cancel the membership upon payment of a cancellation fee of $250. Change of residing address: Freeway requires a letter from a Real Estate Agent stating that the client is now residing at new address. The new address must be 30 km’s or more from the location of club, reference google maps. Freeway may agree once confirmed/approved to cancel the membership upon payment of a cancellation fee of $250.

2. Freeway requires that a written cancellation request form be completed and all requests must be directed, in the first instance, to Freeway.

3. Cancellations after completion of minimum term:

There will be a period of notice of 28 days from the date of the cancellation request to the date of termination, during which any payments that fall due must be paid in full. Any instalments/fees due at the date of termination (including instalments/fees which fall due during the notice period) will remain a debit owed to and recoverable by Freeway. All cancellation requests forms to be completed at Freeway Reception during operational business days Monday to Friday 8am to 7pm. Appointment required. 28 days’ notice can only be given a maximum of 28 days’ prior to minimum term completion.

Ongoing membership Agreement:

After the expiry of the minimum term or payments, and after all instalments and fees due paid in full, this Agreement shall continue indefinitely until such time as the Member makes a request, after the expiry of the minimum term for it to terminate.

6. TRANSFER OF MEMBERSHIP BY THE MEMBER:

A Freeway membership, while within minimum term or term, may, at Freeway discretion, be transferred to a non-member for a fee of $65.00. Transfer are subject to special criteria in addition to Freeway normal membership guidelines. The terms of the membership agreement and the Club that the membership is associated with remain unchanged.

7. DAMAGE & PERSONAL INJURY:

To the extent permitted by law, Freeway excludes any liability to the Member in Agreement,tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Member and/ or any other person, or for costs, charges or expenses incurred by the Member, arising from or in connection with this Membership Agreement and/ or the services/ products provided by Freeway, and/or any act or omission of Freeway.

8. SAFETY, MAINTENANCE & SERVICE DEMAND:

Operational changes may be required to be made including but not limited to the premises, this may include:

Hours of operation and or reception operation hours.

Change of the availability of facilities or services within the club.

Closure off part of the premises or equipment.

Change of conditions of Entry or Club Rules.

Where this occurs, Freeway will provide reasonable notice within the club or on its premises advising of this change/s.

9. SUSPENSION:

Suspensions are available for a minimum period of two weeks and a maximum of four weeks per year of membership. A suspension form must be completed in person at the Club within 7 days prior to the start of suspension and will not be back dated. A fee of $10 applies to suspend your membership and is payable at the time of suspension request.

10. ADMINISTRATION FEE:

a) If paying by direct debit, a one-off fee of $55 is payable to Freeway by the Member on signing of this Agreement. $1 transaction fee applies to each instalment/ Debit.

b) Request for a reprint of this Agreement or statement of accounts if required will incur a $15 fee payable at time of request.

11. APPOINTMENT FEES:

In event that an appointment has been made/booked and the Member does not give the required 24hrs notice or does not attend the appointment a $10 ‘no show’ or ‘late cancellation’ fee will apply.

12. DEBT COLLECTIONS AGENCIES:

If paying by Direct Debit, upon default by the Member in regard to any obligation under this Agreement and failure to remedy the default after notification by Freeway, the Member authorises Freeway to notify any debt collection agency of the default. Should this occur then at Freeway sole discretion it may terminate the Agreement at which time the full outstanding balance for the remainder of the minimum term or payments (including any current arrears) shall be due in full. The Member authorises Freeway to add to the outstanding debt a fee of $50 and an amount equivalent to 25% of the full outstanding balance (being Freeway expenses reasonably incurred in collecting the debt) upon initial referral to debt collection/ credit reporting agency.

13. INCREASE IN FEES:

If paying by direct debit, Freeway may at any time AFTER the end of the minimum term, upon sending written notice to the Member’s last known address and giving 14 days’ notice, increase the instalment amount.

14. ENTIRE AGREEMENT:

This Agreement constitute the entire agreement, understanding and arrangement (express and implied) between the member and Freeway relating to the subject matter of this Agreement and supersedes and cancels any previous agreement, understanding relating thereto whether written or oral/verbal.

I Agree to the terms and conditions

Instructions

Please read the following Terms & Conditions and tick to acknowledge you have read and understood each of them.

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Please Agree Terms and Conditions

Payment

Please provide us with your bank account details for your Freeway Sports fortnightly membership payments:


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Instructions

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Summary

Summary All About You

Title
First name
Last name
Date Of Birth
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Mobile Number
Email Address
Address
Suburb
Postcode
State
Emergency Contact Name
Emergency Telephone Number
Direct Debit Date

Summary Membership

Membership Type
Weekly fees
Start Date

Summary Payment Details

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Account BSB
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Instructions

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